You would like to return or exchange one or more articles?
No problem! And that’s how it works:
1) Add the returns form
Please fill out the printed returns form (which you should have received with your parcel) and put it to the articles you would like to return.
2) Returns notification
We kindly ask you to inform us about your return with a short mail including your name, order number and list of exchange/refund articles to >firstname.lastname@example.org.
You will receive an automated E-mail confirmation for your returns notification.
Please send the items back to us with any parcel company you’d like.
5) That’s it!
We will work on your exchange/refund as soon as possible after we received the goods.
Find more details and infos about our returns conditions here: >returns and exchanges.