Our cancellation period lasts for 14 days and starts with the day the goods are delivered.
In order to cancel your order you need to inform us about your intention of cancellation.
You may do this by writing us an informal e-mail in which you state clearly that you are cancelling the purchase agreement. Alternatively, you may fill out our cancellation form (>here) and send us the completed form via mail or e-mail. You may also call us.
As a second step, you will need to send us back all the items in impeccable condition within 14 days (starting from the day of the cancellation: no business days, i.e. weekends and holidays included) at your own expense, to the following address:
Bastibasti Apparel GbR
After receiving the items, we will refund you the purchasing agreement using the originally chosen method of payment. For a refund via money transfer, please include your account information.
Please read our terms and conditions for more detailed information.